MEET & GREET

Given the number of things that can go wrong it is a sensible option to take advantage of our Meet & Greet service. Here are a few simple and practical steps, which will help ensure that our airport meets pass off smoothly from our client's point of view.

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1. Make sure you email us the full flight arrival details. These need to include: the flight number, the scheduled arrival time and date, the passenger(s) name(s) and mobile telephone numbers - if any, plus Company or Organisation name if appropriate.

2. Give the passenger(s) Deluxe Chauffeur's telephone number.

3. We suggest a meeting point inside the arrivals hall where our client can find the designated chauffeur. The Airport Information desk or by one of the major car rental booths both work well.

4. Deluxe chauffeurs always check their client's estimated flight arrival times. This information usually becomes available shortly after take-off.

5. Where appropriate, we ask the incoming client to telephone us after they have cleared any immigration procedures and are on their way to the baggage claim area.

Please remember to switch on your mobile once your flight lands.

We believe that one of our primary duties is to keep clients' stress to a minimum. Some incoming clients can arrive tired and/or disoriented, so that when the arrivals hall is very busy it is easy for them to walk past their chauffeur. This is why we prefer working with agreed meeting points and the use of mobile phones.